![]() He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. In addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of BPTrends Associates, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change. Executive Editor and Founder, Business Process Trends
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